You can visit your account page: click here My Account.
And you'll receive an email shortly after your order ships, providing your tracking information for safety purposes. However, some shipping carriers need roughly 48 hours to update tracking once the carrier picks up the package.
1, Check whether your shipping information is correct.
2, Please note that the Delivery Date on the website is estimated in business days (not to include weekends or holidays). Some items may need additional processing time (+2-3 more days) before shipping it out.
3, If you still have not received your order, please feel free to email us at firstname.lastname@example.org quoting your sales order number.
Shipping hours of operation are Monday through Friday from 9 AM to 5 PM (GMT). Our warehouse is closed during holidays and weekends.
Once an order is submitted and received to us, the processing time here is 1-2 business days. Orders placed over the weekend will be processed the next business day. Once your order is done processing, it will then be shipped and take an additional 3-7 business days.
Due to high volume and possible unforeseen weather conditions during the holiday season (December – January), carriers may be impacted and shipping delays may occur. Please order early to receive your purchase by your desired delivery date.